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Payments
With video In 4 steps

How do I see my payment plan?

See how much you have paid, what’s left and the next due date on the order page.

If you change the language, the video opens in that language too.

  1. Open the order

    In Order Forms, click View in the row of the order.

  2. Look at the Payment Plan Summary

    Total, Paid, Remaining and Next Due Date are shown in one row.

    Look at the Payment Plan Summary

  3. Review the Payment History

    Each recorded payment is listed with its Date, Amount and Settled Installment. If nothing has been recorded yet, it says “No payments recorded yet.”

    Review the Payment History

  4. Open the Installments tab

    Click the Installments tab at the bottom of the page. You see each installment’s name, amount, due date, status, paid and remaining amount.

    Open the Installments tab

Installment statuses

  • Paid: The installment is fully paid.

  • Partially Paid: Part of it has been paid; the rest is shown under Remaining.

  • Pending: It isn’t due yet.

  • Overdue: The due date has passed and it hasn’t been paid yet.

  • Cancelled: The installment was cancelled.

If you have paid but the installment still shows as unpaid, let us know with Report Payment in the installment’s row.

Next article Where can I see my payment method and instructions?