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After-sales service
Opening a support ticket, adding photos and following up.
3 articles
How do I open a support ticket?
If there is a problem with a product you received, open a support ticket with photos.
With video
How do I follow up on my support ticket?
See your ticket’s status, the team’s notes and its history on the Support Tickets page.
How do I add photos to my ticket?
Photos and documents are added in the Photos / Documents field while you create the ticket.